Local connections mean so much in real estate, making Emma Lups perfectly positioned for success. A natural people person, Emma’s real estate career has seen her delight buyers and sellers with her ability to listen and understand their needs, combined with an instinct for matching buyers to listings.
Previous experience in owning investment properties stands Emma in good stead when working with property buyers. Understanding the priorities of investing combined with an eye for long-term gains means Emma’s the go-to person when looking at maximum returns with minimum stress. Communication and honesty are Emma’s focus, offering her clients a promise that they’ll always know exactly what’s happening in the sale and purchase process.
A Christchurch native, Emma and husband Paul moved to Queenstown in 2013 and never looked back. Having lived for years in Shotover Country and now Hanley’s Farm, she’s established roots within the local community and embraces everything that life in the Southern Lakes has to offer.
5 out of 5
We felt totally confident with our agents after the initial meeting and can only rate 5 out of 5 for excellence, communication and market knowledge. Emma was absolutely amazing, kept us informed all the way, thoroughly professional, caring, genuine and conscientious. You couldn't ask for a better experience. We had 100% trust in Emma and the service we received. Thank you.
Emma was instrumental in assisting us to purchase our first home. Professional, honest and realistic advice with a positive & friendly attitude every time we spoke. I would highly recommend to anyone buying or selling! A+ service. Thanks for all your help Emma, we wouldn’t have secured our fabulous house without your assistance.
Above and beyond
I can’t thank Emma enough for guiding me through my first home buy. She was amazing, explained everything and went above and beyond her duties. Thank you, Emma!
Above and beyond
Brendan and Emma have looked after me very well indeed. As an out of town vendor, I have relied on their expertise and knowledge of the Queenstown market, and have appreciated the detailed reports that kept me up to date. I am very happy with the result, thank you. And your offer to mow the lawns yourself certainly defined your “above and beyond” level of service.
I would highly recommend Emma and Brendan as real estate agents if you are selling your house. They were always available to talk and answer any of my questions with honesty. Emma made it her goal to get the best price for our house and when I felt like backing down she reassured me to hang in there and that she was working hard behind the scenes to do the best she could. She didn’t feel like just an agent but a friend who was there to help. I always felt comfortable and at ease in Emma’s company. The open homes were run extremely professionally and efficiently. I can’t thank Emma and Brendan enough for their passion and hard work.
An enjoyable adventure
Thanks Emma and Brendan for successfully selling our property for the price we wanted pre-auction! Always friendly, contactable and honest you guided us through the entire process sharing local contacts and knowledge with us. It all made for an enjoyable adventure with a great result!
Completely above and beyond
"Emma and Brendan are absolutely outstanding agents, such a high level of service is hard to come by in this day and age. Great attention to detail, a well-informed and realistic approach and great knowledge of the market made our sale seamless. They went completely above and beyond, a sale within 48 hours of listing, whilst making everything so easy for us. Can't recommend them highly enough and would use them again and again for buying or selling. Thank you so much to you both." Sarah & Linc
Could not be happier
Thank you Emma! Emma has been fantastic to work with, keeping us well informed throughout the entire sales process and we could not be happier with our result. We could tell how hard Emma was working for us and it showed with the result. We highly recommend Emma for any real estate needs in Queenstown.
Efficiency and expertise
We had a wonderful sales experience with Emma. She was on hand at all times to respond to our queries despite the time difference. The sale was surprisingly quick and we can’t thank her enough for her efficiency and expertise. Thank you!
Energy, strategy and positivity
We chose Brendan, Emma and the Colliers team for their reputation for achieving great results – and we were not disappointed. They brought energy, strategy and positivity to the sale, delivering us with a great outcome prior to our planned auction date. Our home was respected and we felt in good hands through the whole process. Thanks to all of the team at Colliers. We’d happily recommend them to other Queenstown property sellers as the absolute best guys to work with.
Friendly and open nature
Emma's friendly and open nature makes what can be a daunting experience a positive one! She is willing to work in with the buyer to ensure that they see all the potential properties that may suit, even if that means weeks & weeks of open homes as it did in my case. Emma went out of her way to ensure I could get into as many homes I wanted to at extremely short notice and was so professional considering we were all working within new Covid Safe protocols. She even let my kids affix the sold sign!
Friendly, hard working and knowledgeable
"We met Emma 5 years ago when she was hosting an open home. She was friendly, knowledgeable and worked very hard to help us find the right property in Shotover Country. We very recently sold our home, and there was absolutely no decision to be made over who we would choose to list with. It would always be Emma. As usual she went far and beyond what you’d expect your realestate agent to do for you. She organised everything incredibly quickly and her communication was always prompt and thorough. If you are looking for a friendly, knowledgeable agent with a great can-do attitude where nothing is too much trouble then Emma is your agent."
Genuine good people
We met Emma and Brendan several years before we were ready to sell our house, and we knew then that they were the only agents in Queenstown with whom we would work. Emma and Brendan are genuine, good people. Emma took on our listing and worked hard to find us a buyer that met our needs timing and price-wise but who was also a great fit for our house. Happy all round. Couldn't recommend these guys more!
Great at communicating
Both Brendan & Emma were amazing throughout the process of selling our first home - they are simply amazing & made what could have been a stressful situation really easy for us! We would 100% recommend them to anyone looking to buy or sell a house.
Brendan was great to go to for advice when we were first thinking about selling - he is just so knowledgeable on the local market & we fully trusted he would do his best for us. Emma was so great at communicating with us throughout the selling period & very professional. We knew exactly what was going on with the open homes, the level of interest etc.
Overall, we found Emma & Brendan to be extremely knowledgeable, trustworthy and just so good at their jobs! They both really went out of their way to help & guide us through selling our house & getting the best possible outcome we could hope for! Thank you!
Had our best interests at heart
Brendan, Emma and Sue were amazing throughout the process of selling our property. At a really difficult time they made it easy with their expertise, advice and communication. This is not the first or second time we have used Brendan and his team and there is a reason for this; he never fails to deliver. He always has our best interests at heart and 100% works for us.
We would recommend his team to anyone buying or selling a property. Brendan has been in the real estate industry for many years and is very knowledgeable about the local market and we value his advice.
Emma and Sue were fantastic with communication and feedback, the weekly reports are some of the best we have ever seen.
If you want someone passionate about the industry and someone that will work for you and you alone then you can't get any better than Quilly and his team
Highly recommend your company
We particularly were impressed with ongoing communication regarding updates and respect of our privacy at all times. We have appreciated this process, as this is the first time, we have used Colliers International so we did have comparisons. We would highly recommend your Company to other prospective sellers and friends
Incredibly happy with Colliers!
We are incredibly happy with Colliers! The property was sold so quickly and well above what we had expected. We were blown away by the result! Thank you so much!
Nothing but professional
From the first interaction with Emma she has been nothing but professional and she consistently went above and beyond. We are so pleased we got to work with her and would love to do so again.
I would like to thank Emma and highly recommend her. We recently sold our flat and Emma was just outstanding with her communication, looking after and managing our tenants in a very kind way and getting us the outcome she said she would! I believe she went over and beyond what we expected of her on all levels and I cannot recommend her enough. Such a pleasure to work with and I’m so glad we chose her to sell our flat. Thank you so much Emma.
Thank you so much for helping me find my dream house! David and I are over the moon with the house and it already feels like home. As a first home buyer, everything was new and you helped us navigate it seamlessly. You made a process, which could easily have become stressful, a walk in the park.
We recommend this team without hesitation. They are such genuine, kind, lovely people who are super professional. Thank you so much Brendan and Emma for helping us make our dream come true.
Thank you Emma!
Thank you, Emma Lups and the team at Colliers. Emma was amazing in getting our house sold in record time, whilst we were in Melbourne. Her caring approach and can-do attitude made it an easy process for us.
Thanks Colliers Queenstown
Emma Lups and Brendan Quill sold our house in Arthurs Point.
They recommended ‘Deadline Sale’ which proved to be the spot-on decision.
Marketing was effective, resulting in plenty of viewings. Those interested were followed up, and several offers resulted.
We were kept well informed of developments, and with ‘view by appointment’ managed to keep the neighbourhood happy.
The Colliers team were efficient communicators, made good decisions on our behalf, including some section maintenance, staging, and being well organised ahead of time with Building reports, and LIM both available for potential buyers.
Our experience with Emma and Brendan was positive, and the successful outcome was a result of a great team effort.
Thanks Colliers Queenstown.
Thorough, individualised strategy
It is pleasing to encounter genuine people, Emma Lups and Brendan Quill whom through their personal, professional, realistic approach, provided a thorough, individualised strategy to sell our mother’s home... Emma kept us informed and we were given guidance throughout the selling process... They were on our side and selling for the very best price they could get for us. The selling process was smooth and glitch free, taking into consideration our family wishes for the best outcome... We would highly recommend anyone wanting to sell real estate, to use Emma and Brendan at Colliers International.
Trustworthy and accomplished
We would like to extend our heartfelt appreciation to Emma for helping us sell our apartment in Queenstown at a price that we are very happy with. From the beginning to completion, Emma had been very prompt in answering all our enquiries and in working out all the issues that needed to be sorted to settle the sales process. Her dedication, expertise and attention to details played a pivotal role in achieving a positive outcome for the sale.
We would like to highlight that her ability to navigate challenges well and to find effective solutions displayed her unparalleled skills and good knowledge in the real estate field. We also have to mention that we love her positive attitude and her pleasant disposition. She always sounds cheery and smiley! We will highly recommend her to others who are seeking a trustworthy and accomplished real estate professional in Queenstown.
Emma and Brendan did a wonderful job of selling our home at Hanley’s Farm. With no issues at all it went very smoothly and I totally recommend this team to sell your home.
Emma's recently sold listings
Unit 7, 32 McBride Street, Queenstown
9B Dart Place, Queenstown
6 Chadlington Way, Queenstown
Marina Apartments, 404/875 Frankton Road, Queenstown
25 Headley Drive, Queenstown
17 Milward Place, Queenstown